By Florence Magowa:
FDH Bank has unveiled Bwaila Service Centre, located at Old Town in Lilongwe, as part of its financial inclusion drive.
FDH Bank Public Relations Officer, Lorraine Lusinje, says in a statement the bank’s customers in Old Town were facing challenges to access the FDH banking halls.
“The bank embarked on an expansion project aimed at improving customer service and reach in 2017. We have since moved Balaka, Chiradzulu, Kasungu and Salima Service Centres from Old Post Office premises. We also opened BICC Corporate Suite with more service centres in the pipeline across the country,” Lusinje said.
FDH Bank now boasts a footprint of 52 service centres, over 90 ATMs and 230 Banki Pakhomo agents in the country following its expansion drive.
Lusinje said FDH Bank is also championing financial inclusion through digital products offering.
“We positioned ourselves as a digital bank that offers an array of digital products to ensure that our customers’ needs are met and more people can access financial services,”
“We introduced Ufulu Digital Account last year, which allows people to open accounts on their own using their mobile phones with their phone numbers denoted as the account number, a development that has seen more people who were not financially included opening accounts and access banking services from wherever they are,” Lusinje said.